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COLLECTING OF INFORMATION
WHEN REQUESTING INFORMATION ON A STAY, THIS WEBSITE USES DATA TO COLLECT PERSONAL INFORMATION SUCH AS NAME, PHONE AND EMAIL ADDRESSES. WE WILL NOT USE OR SHARE YOUR INFORMATION WITH ANYONE. MARKETING AND PROMOTIONAL MESSAGES WILL NOT BE SENT TO YOU UNLESS YOU OPT IN TO THAT.
ALL INFORMATION IS STORED FOR UP TO 12 MONTHS BY OUR SYSTEM BUT WILL BE DELETED FROM THE DATABASE AFTER NON-USE.
BOOKING, REFUNDS AND CANCELLATIONS
NO GUEST UNDER 25 WITHOUT OLDER ADULT/GUEST. NO PETS. NO SMOKING IN OR AROUND THE PROPERTY IS PERMITTED AT ALL. SECURITY CAMERAS ARE ACTIVE AT PROPERTY FOR SAFETY OF OUR GUESTS.
IN ORDER TO RECEIVE A FULL REFUND WHEN BOOKING DIRECTLY ON YOUR BOOKING, YOU MUST CANCEL AND NOTIFIY US WITHIN 30 DAYS OR MORE BEFORE THE START OF YOUR TRIP. ANY CANCELLATION REQUEST THAT COMES LESS THAN 30 DAYS PRIOR TO THE START OF YOUR TRIP, WILL NOT BE ELEGIBLE FOR ANY REFUND. BY READING THIS AND SIGNING OUR CONTRACT YOU AGREE TO THESE TERMS.
AIRBNB AND VRBO HAVE THEIR OWN REFUND AND CANCELLATION GUIDELINES, SO PLEASE REVIEW YOUR BOOKING CONTRACT WITH THEM WHEN NEEDING TO CANCEL WITH THEM DIRECTLY.
SAFETY REQUIREMENTS
THE OFFICE AT SECRET BEACH OWNERS AND STAFF ARE NOT RESPONSIBLE FOR ANY INJURIES OR ACCIDENTS THAT HAPPEN DURING YOUR STAY. WE HAVE IMPLEMENTED SAFETY GUDIELINES AND SUGGESTIONS TO ENSURE THE SAFETY OF ALL GUESTS, HOWEVER ANYTHING THAT HAPPENS DURING YOUR STAY IS TO BE DELEGATED WITH YOU AND YOUR PARTY ONLY.
ALL OF OUR EQUIPMENT, KAYAKS AND OTHER AVAILABLE AMMENITIES ARE THOROUGHLY CHECKED BEFORE EACH GUESTS BOOKING AND ARRIVAL.
PRE-BOOKING PHOTOS AND CHECKLISTS ARE COMPLETED BY US AND OUR STAFF PRIOR TO EVERY GUEST ARRIVAL, ANY DAMAGES OR BROKEN ITEMS THAT MAY COME UP DURING YOUR STAY WILL BE CHARGED TO THE CUSTOMER AT OUR NEED TO DO SO. WE TAKE PRIDE IN OUR HOME AND EXPECT ALL GUESTS TO PROVIDE THE SAME PRIDE AND RESPECT.
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