1. Where are we located?
The Office is located about ½ a mile north of the Secret Beach Waterpark in San Pedro, Belize. We are about a 35 min golf cart ride from San Pedro town.

2. How do I get to The Office from the airport?
You will fly into Belize City. From there you can catch a water taxi, ferry or puddle jumper (via Maya Air or Tropic Air) to San Pedro. We recommend taking the 15min flight. It’s beautiful & much quicker than the water transportation. We can arrange a taxi for your transportation to the house, but we recommend renting a golf cart to pick up at the airport. Our caretaker will be there to greet you upon arrival to assist with luggage & guide you to the house. He will also assist with carrying your luggage to the airport or ferry upon departure.

3. Are meals included?
Breakfast is included & other meals can be arranged for an additional fee. We have a fabulous cook on staff.

4. How do we choose what we want to eat and drink?
1-2 weeks before arrival, we’ll send a menu & questionnaire for you to answer questions about your food allergies, food preferences and any other details concerning your flight details and group details.

5. Does the house have a safe?
Yes, the house has 2 safes for your use

6. For the Kayaks & paddleboards, do you provide life jackets?
We have 4 adult size life jackets. So for small children we would recommend bringing your own or a coast guard approved puddle jumper.

7. How do we pay for tips for the staff and how much is standard?
Cash is preferred paid directly to the staff. 10-20% of trip total is standard.
TIP: $1usd = $2 bz


Booking and Reservations

1. How can I make a reservation?
You can make a reservation through our website, Air BNB or VRBO

2. Is there a minimum stay requirement?
Yes, the minimum stay requirement is 4 nights.

3. How much is due when confirming the reservation directly?
30% is required, the rest is due 30 days before arrival.

4. Do you have a playpen for smaller children?
Yes, and a small portable highchair.


General Questions:

1. What travel documents do I need to visit Belize?
International travelers require a valid passport. Depending on your nationality, you may also need a visa. Please check with the Belizean embassy or consulate in your country for specific requirements. The new online immigration form can be found here; should be completed prior to boarding your international flight.
https://belizetravel.immigration.gov.bz/Belize_Digital_Forms/

2. Can children travel with only 1 parent to Belize?
Belize requires a signed Travel Consent form if a child under the age of 18 is traveling with only one parent or traveling with another family. This form must be signed by the non-traveling parent or by both parents if the child is traveling with someone other than their birth parents.